FAQs

Everything you might want to know before you visit.

Can't find your question here? Reach out on WhatsApp or by phone — 064 697 8412.

What do you buy? +
Gold and silver, for now. We don't currently purchase diamonds, platinum, palladium or watches.
Do I need an appointment? +
No — simply walk in Monday to Friday, 8:30am to 5pm. We don't take bookings.
How is my item valued? +
Your gold or silver is weighed and tested openly in front of you, then priced using today's market-linked payout rate for its purity (9K, 14K, 18K, 22K or 24K for gold, or 999 silver).
Do you buy broken or damaged jewellery? +
Yes — any condition, any purity. Broken chains, single earrings and damaged pieces are all welcome.
Do you buy gold or silver coins? +
Yes, we buy gold and silver coins.
How do I get paid? +
Immediately, by cash or EFT, once you accept our offer.
Where are you located? +
47 Main Street, Witfield, Boksburg, 1459 — serving customers across Gauteng.
What are your opening hours? +
Monday to Friday, 8:30am to 5:00pm. We are closed on weekends and public holidays.
Is the valuation free? +
Yes — every valuation is a free, no-obligation quote.
What if I decide not to sell? +
That's entirely up to you. Selling is always your decision — there's no obligation to accept an offer.
What identification do I need to bring? +
You'll need to bring your South African ID or a passport.
How is my privacy protected? +
Your privacy is protected by strict legal and technical controls. We collect your ID, address and transaction details solely to comply with the Second-Hand Goods Act and anti-money-laundering laws. Your information is securely encrypted, physically locked, and only shared with authorised law enforcement (SAPS) or regulatory bodies when legally required. We retain records for the mandatory 5-year statutory period, and we will never sell or use your information for marketing without your explicit consent.
How long does the process take? +
It depends on how many items you bring in to be tested, but we always aim to make the process as quick as possible.